5: Managing Guests - All settings

There are few different ways for guests to interact with your Internet Mixer rooms and broadcasts. How they do this will depend on the permissions that you give them, what security options you choose, and whether you are using pre-existing guest lists.

 

The Quickest Way

The speediest version of how to get a presenter onto your broadcast is to have no security and send out a generic link that will be the same for all guests. The advantage to this is how quickly you can get someone into the room; for example in last-minute events, or if an event is already running and you have an emergency presenter change. 

 

If you wish to do this, in Security Settings for your room make sure you have unticked the Require room password for entry to all guests option. (WARNING: This means that just one link/URL will be enough for someone to enter into your room. No passwords or security features will occur.)

 

To invite a participant to your room, go to the Rooms tab of your workspace. On your list of available rooms you will find icons to link to/copy a URL for your guest, your producer, and for the output page. 

Click on the copy icon in the Guest Page column. You can now paste and send this link to a guest. 

 

This link will bring them to the following screen on their browser, where they can fill in their Display Name and make sure they have a working camera and audio device connected:

• Nb: For best results we recommend using an up-to-date Google Chrome browser for all Internet Mixer usage. Other browsers will often work, but the stability of features may be compromised. We do not guarantee the operation of features on other browsers.

 

With all security features turned off, a display name is still needed to enter the room. There are no specific requirements for what can be entered, just that it is not left blank.

 

• If the guest has a working camera/video feed, a live video will appear in the Preview window. 
• If the guest has a working microphone/audio feed, the Audio Source Volume will show a signal when audio is detected. This will appear as a green bar that reacts to sound. 

 

Internet Mixer will usually detect the default camera and microphone on a guest's computer.

If it has not, or they have multiple devices on their system, use the drop-down menus under Video Source and Audio Source to find the correct devices.

A guest can choose to use the Video Filter options. These are covered in more detail in the Being a Guest section of this guide.

Occasionally at this stage a browser will need to be granted access to a camera or microphone. This can be in form of a pop-up that appears on screen, or in some cases the user will need to go into their browser permissions and allow it. More details about this can be found in our troubleshooting section. 

 

When the guest is ready, they should click the Connect to Session button.

• For the speedy version to be the most speedy, there must be no Custom Fields required. If Custom Fields have been set, at this point the guest will be required to fill out the data form before entering the room.

 

The guest will then enter your Internet Mixer room and be able to take part in your broadcast.

 

 

Using a Pre-defined Guest list to invite Guests

On the Rooms tab of your Workspace, click the settings icon of the room you are using.

Then go to the Security settings for the room.

 

Scroll down to Pre-defined Guests. If you have already built your guest list you will see a table with that data. (Instructions on how to create a guest list can be found at the bottom of this article.)

• Internet Mixer creates a unique URL for each guest to bring them to your room. This is to make sure their data remains intact, and your room's security features work properly.
• Take care to send the correct links to the correct guests to avoid creating conflicting data in your guest list, or causing issues when logging in.

Under the actions column, click the copy link icon for a guest. You can then paste and send this unique link to the guest. (Be sure to also send them the password if you have set this security requirement.)

 

When the guest uses the link, they will first be asked to enter the password for the room.

(If you have removed this requirement, they will be taken directly to the log-in screen.)

 

With a pre-defined guest the Display Name will automatically be filled in, however a guest can change it at this point if they want to.

They can also make sure they have a working camera and audio device connected:

• Nb: For best results we recommend using an up-to-date Google Chrome browser for all Internet Mixer usage. Other browsers will likely work, but the stability of some features may be compromised.

If the guest has a working camera/video feed, a live video will appear in the Preview window. 

If the guest has a working microphone/audio feed, the Audio Source Volume will show a signal when audio is detected. This will appear as a green bar that reacts to sound. 

 

Internet Mixer will usually detect the default camera and microphone on a guest's computer.

If it has not, or they have multiple devices on their system, use the drop-down menus under Video Source and Audio Source to find the correct devices.

A guest can choose to use the Video Filter options. These are covered in more detail in the Being a Guest section of this guide.

 

When the guest is ready, they should click the Connect to Session button.

 

If you have set up Custom Fields for your guest database, the next screen is where they will enter that data. They can also change any existing data that is incorrect.

Once the required data has been entered, the guest may click Join Video Chat and enter the room. Any updates to the Custom Field information will be applied to your guest list database (including display name).

 

Creating a Pre-defined Guest list

1. Require room password for entry to all guests? - Set whether your room requires a password to enter by ticking the checkbox.

2. Password - When you create a room, a new 8-digit password is automatically created for it. You can set your own password by clicking in the box and replacing it. You can always check the current password by clicking on the eye icon. 

(nb: There are no in-built requirements for a custom password. You can set it to whatever you want).

3. Require email verification for all guests? - Guests can only enter the room once they've verified their email.

4. Remember guest's browser for 7 days? - This will make regular entry into a room a little easier. The guest will need to allow browser cookies for this to work. Yum.

5. Allow only pre-defined guests to enter room? - This will prevent anyone entering the room unless they enter the same credentials you have set in your pre-defined guest list.

• A more in-depth guide to managing guests is available elsewhere in this guide.

6. Guest data visibility for pre-defined guests - Select how much access you wish to allow guests to see and edit. (eg: you may wish them to be able to see and/or update their name or job description.)

 

Remember to click Save Changes on the top right to keep any changes you have made.

 

Pre-defined Guests

Before the event you can set up a pre-defined guestlist. The pre-defined guestlist has a number of helpful functions.

It can add security to your room if you enable Allow only pre-defined guest to enter room (see above).

The guestlist can be used to enter data such as Display Names or Job Titles before the broadcast and save you time on the day. This information will show if you have Enabled custom overlays.

 

Add a new guest

To add a new guest click on the add guest icon .

Fill in their email address and how you wish their name to appear on screen (Display Name). 

Click Save User Data and they will be added to the guest list.

You can also import a guest list from a .CSV file by clicking the import icon on the top right:

You can choose how a .CSV data populates your guest list, and if it should replace existing data in the drop-down menu:

A template for the .CSV file can be downloaded by clicking on the Export Data Template icon:

 

Import, export, refresh and add guest can be found here, at the top right of the guest list.

 

Remember to click Save Changes on the top right to keep any changes you have made.

 

 

Existing Guest Access

If you have updated your security settings for a room, or want to refresh all guest access to it, the Revoke Guest Access button will take any guest data back to before the first time they logged in.

This will kick them out of a room if they are in one, so recommend not to use it during a broadcast unless you absolutely have to!